Legal
The documents that govern how Tickets Japan works, written in plain language.
Terms of Service
The terms that apply when you ask Tickets Japan to reserve dated, timed venue entry on your behalf: how a request works, prices and fees, refunds, cancellations and liability.
Privacy Policy
What personal data Tickets Japan collects when you visit the site, request a booking or contact us, why we use it, who we share it with, how long we keep it and your rights.
Refund and Cancellation Policy
When Tickets Japan refunds a booking request, how the USD 2 processing fee works, the deadline for changes and cancellations, what happens once a venue ticket is secured, and how to ask for a refund.
Cookie Notice
What tickets-japan.com stores in your browser: a language cookie, a theme preference and PostHog analytics cookies and storage, why each is there, how long it lasts and how to block it.
Notice under the Specified Commercial Transactions Act
Seller disclosures in the form required by Japan's Specified Commercial Transactions Act (特定商取引法に基づく表記) for tickets-japan.com: who sells, what it costs, how you pay, when you receive tickets and how cancellations work.